Cancellation and Refund

Part of Grasany · Draft updated 10 October 2026

Requesting a cancellation or refund

These apps are part of Grasany. Use the official Grasany contact page for questions, privacy requests, cancellations, refunds or exchange requests. Identify the app and include an order or account reference when relevant. Do not send passwords, payment-card details, OTPs or sensitive documents in your initial message.

Include the product, order reference, request and relevant issue. Sending a request is not automatic cancellation or refund approval. Do not ship a return before obtaining instructions.

Commercial terms pending review

Eligibility, cancellation cut-off, refund and return windows, exclusions, fees, processing time and refund method must be confirmed for this app and disclosed before payment. No blanket “no refunds” rule or guaranteed refund window is introduced by this draft. Applicable consumer rights and existing order-specific terms are not waived.